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Constructing a Consumer-Focused Industry: Cracks, Cladding and Crisis in the Residential Construction Sector (Social Value in the Built Environment)
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Home»Cladding»Constructing a Consumer-Focused Industry: Cracks, Cladding and Crisis in the Residential Construction Sector (Social Value in the Built Environment)
The old saying ?safe as houses? is being challenged around the world like never before. Over recent decades homeowners have experienced the devastating effects of defects like asbestos, leaky buildings, structural failings, and more recently the combustible cladding crisis. The provision of safe and secure housing is a critical starting point to ensure that social value can be delivered in the built environment. However, some of these dangerous defects have resulted in a lack of security, safety, health, well-being, and social value for households and the wider community. The problems homeowners experience go beyond the substantial financial costs for defect rectification.
Too often there has been a lack of government and industry support to help the housing consumer through these issues or to prevent them from occurring to begin with. It is time for a rethink and restructure of government policy, support, and industry practices to better protect housing consumers and deliver high-quality and sustainable housing that creates social value.
Government policy has long focused on ?making industry work? through building regulations and standards. It is now time for greater government and industry focus on the consumer to make ?consumer protection work? in the built environment. There is a need to prevent dangerous defects like combustible cladding, better support consumers when defects emerge, and to create buildings for social value rather than minimum standards. Now is the time to build a better future for the end-user.
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